Congratulations! You're already a smart property investor. Now, we'll help you become a smart property manager too.

Join today and gain access to a full suite of tools and information that will help YOU manage your residential investment property like an Expert!

For less than $1 a day (ie $363) you'll receive an annual subscription with full access to everything you need. In the majority of instances, this membership fee is tax deductible, meaning that your out-of-pocket expense - or "real cost" - can be less than 55 cents per day.

The system guides you through: what to do, when to do it, and how to do it. It can even prepare documents, letters and forms for you, all in the correct sequence and one step at a time!

About you

Please take a few moments to complete some brief details about yourself.

(Please note: Private Landlords Property Management System and software currently relates to the Residential Tenancies Act of Western Australia and is for WA properties only. Procedures and documents relating to residential tenancy legislation for other states is under development and will be made available soon. If your investment property is in another state, you are welcome to still complete your registration without entering any payment details so we can advise you as soon as the Private Landlords Property Management System is available in your state).

(* indicates required field)

First Name*

Last Name

Email Address*

Re-enter Email Address*

Telephone*

OR Mobile*

Password*

About your home

Please take a few moments to complete some brief details about your home.

State*

Suburb*

Ownership Status*

About your investment property

Please take a few moments to complete some brief details about your investment property.

State*

Suburb*

Type of Property*

Other (Please enter property type)

Owned Since

Approximate Value ($)

Weekly Rent ($)

Optional information about you

Age Bracket

Employment Category

Marital Status

Privacy Policy

Internet Privacy Policy

Introduction
The www.privatelandlords.com.au web site ('the web site') is operated by Private Landlords Advisory Bureau Pty Ltd ('PLAB').  Click here to view our contact details.
The Privacy Policy set out below outlines the manner in which we manage personal information obtained through or displayed on the web site or otherwise provided by visitors to the website. By using the web site, or entering into an agreement with us in relation to the web site (eg to become a member of, or advertise on, the web site) you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with, this Privacy Policy. This Privacy Policy is in addition to any other terms and conditions applicable to the web site. Specific privacy terms contained in any documents made available by us should be read together with this Privacy Policy.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. We welcome your comments and feedback.
We do not make any representations about third party web sites that may be linked to the website.

Respecting information privacy
We recognise the importance of protecting the privacy of information we collect that is capable of identifying an individual ('personal information').
In collecting and handling personal information, we are bound by the Commonwealth Privacy Act 1988, including the National Privacy Principles, and any other applicable privacy laws in Australia. This Privacy Policy governs the manner in which personal information will be dealt with.
There may be circumstances in which we need to transfer personal information outside Australia. If we do so, we strive to ensure that any organisation to which the information is transferred will be subject to binding privacy obligations.

Problems or Questions
If we become aware of any ongoing concerns or problems with the web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact us.

Further Data Protection Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.

What personal information do we collect and why?
In order to provide you with services, answer your enquiries, deal with your requests or improve the services we offer you, we may collect and process the following personal information about you:
➢    Information, such as your name, email and other contact details (including information that you provide by filling in forms on the web site). This includes information provided at the time of registering to use the web site, subscribing to our service, posting material, requesting further services or applying for credit. We may also ask you for personal information if you report a problem with the web site;
- If you contact us, we may keep a record of that correspondence;
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
- Details of transactions you carry out through the web site;
- Details of your visits to the web site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access;
- Your contact details.
If we do not collect this personal information from you, we may not be able to provide you with the services or assistance you have requested.

How do we use your personal information?
We may use personal information in the following ways:
- To ensure that content from the web site is presented in the most - To provide a better service to you, for instance by automatically populating forms on the web site, enabling you to complete procedures and/or transactions and/or enquiries;
- To provide you with service information, products or services that you request from us;
- We may (1) use personal information held about you to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you and (2) share your information with our service providers and other third parties so that they can contact you directly about their offers, promotions, goods or services. If we do use your personal information in these ways, we will always give you the opportunity to request that your information not be used for further direct marketing in the future;
- To allow you to participate in interactive features of our service, when you choose to do so;
- To notify you about changes to our service and remind you of your username and password;.
- For the purposes explained at the time of collection; or
- For any other purpose required or authorised by or under applicable law including, without limitation, the Privacy Act 1988 (Cth)

Third parties such as tenants, various trades-people & other service providers
You should be aware that submitting information via the web site to various third parties will result in your information being passed to those third parties. What they then do with your information will be their responsibility. You will need to see each third party’s privacy policy to find out how that third party handles your personal information. We are not responsible for how any third party which you provide your personal information to via the website collects, uses, discloses or handles personal information.

Who do we disclose your information to?
We may disclose information held about you to the following types of organisations:
- Third party suppliers who we have engaged to provide you with goods or services, so that they can meet your request for those goods or services;
- Third party suppliers of goods and services so that they can contact you directly about their offers, promotions, goods or services. If we do disclose your personal information for this purpose, we will always give you the opportunity to request that your information not be disclosed for this purpose in future;
- Relevant public authorities, our legal representatives or other concerned parties, in special situations where, either:
- we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; or
- we believe, in good faith, that the law requires disclosure.
We may also disclose your contact details in association with assisting you in fulfilling obligations you may have in respect of carrying out procedures and/or providing letters and/or notifications required under the various residential tenancy legislation in your region, via the web site.

Storage, Security and Processing
We strive to ensure the security, integrity and privacy of personal information submitted to the web site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
However, we will endeavour to take reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also use reasonable endeavours to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorised access to your personal information.
Data (including personal data) submitted by PLAB’s customers and visitors to the web sites may be held on servers located in Australia or in the data centres of PLAB’s outsourced data processors with data centres in Australia, the United States of America, Europe and/or Asia. The purposes of transfer of data outside of Australia are the secure storage, back-up and retrieval of data. PLAB has implemented policies and procedures to safeguard the secure storage and processing of data, has verified the security arrangements of its outsourced data processors and has implemented contractual arrangements with its outsourced data processors in accordance with Privacy Act 1988. You give consent to the transfer of personal data on these terms and for the purposes described above.

Correction and access
We will endeavour to take all reasonable steps to keep accurate and up to date any information which we hold about you. If, at any time, you discover that information held about you is incorrect, you should contact us to have the information corrected.
You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law.
To request access to your personal information, please contact us.

Cookies
Cookies are data that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including the web site, can facilitate a user's ongoing access to and use of a site. They allow us to customise the web site to your needs.
All pages on the web site are coded with measurement software which is transparent to the user. The software makes use of an invisible image at the bottom of the web page. This software stores a 'cookie' in the browser, which contains a unique string. This enables them to count the number of unique browsers to the web site. This information is collected and aggregated, and in no way does this unique identifier identify a user personally. We do not and will not marry any data collected with any personal information collected on our web sites. We use the independent companies to measure and analyse the Internet usage across our web site.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, you should note that cookies may be necessary to provide you with some features of our online services.

Links to Other Sites
We provide links to web sites outside of the web site, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to the web site. Before disclosing your personal information on any other web site, we advise you to examine the privacy policy and terms and conditions of using that web site.

Credit applications
If you apply to us for credit, we will ask you to authorise us to obtain personal information about you from credit reporting agencies, other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application.
We will also require you to authorise us to disclose your personal information to:
- credit reporting agencies (for the purpose of obtaining a credit report); and
- other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses (for the purposes of assessing your application).
In addition to the ways in which we may use personal information set out above, if you are a customer of PLAB, we may also use your personal information:
- to help carry out our obligations arising from any contracts entered into between you and us;
- to assess your application, where you have applied to us for credit; and
- by disclosing the information to debt collection agencies to recover any amounts you owe us.

Terms and Conditions

Website Terms of Use

The Private Landlords Advisory Bureau Pty Ltd ('PLAB') agrees to allow you access to its website ('Website') conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document ('Terms of Use'). Your use of, and/or access to, the Website constitutes your agreement to the Terms of Use. PLAB reserves the right to amend the Terms of Use at any time. Since you are bound by these Terms of Use, you should periodically refer to them in this document and elsewhere on the Website.

No advice

This Website may contain a wide variety of information on the subject of residential investment property management.

The information on this Website is generic and does not take into account your particular investment or business requirements, or the requirements of any particular property the requirements of which may be relevant to the proper management of property nor does the information take into account the particular facts relevant to any legal issues that might relate to your property. Consequently, you should never use or act upon this information without first properly consulting, and seeking proper information and advice, from qualified legal, investment and financial advisors in relation to your particular circumstances. All material is provided as a tool to assist with management only and should not be relied upon as a substitute for professional or commercial advice. You should make your own inquiries and take independent advice tailored to your specific circumstances prior to making any decisions.  PLAB does not give, or purport to give, any financial or legal or other advice, through this website.

To the extent that it is lawful to do so PLAB expressly disclaims all responsibility for, and liability in respect of any loss or damage that may be suffered by you in relation to any information provided in this website.  The opinions expressed by any professional on this Website are those of the relevant professional and not PLAB , and PLAB  accepts no responsibility for them.  PLAB makes no representations whatsoever in respect of the accuracy of any information placed on any forum or bulletin board (or any other facility which offers electronic discussions) by any general user of the Website whose comments and opinions are solely their own, or any such user's ability, knowledge, experience or professional qualifications.

Use of Property Management Program

This Website may contain online software programs and other tools that facilitate users to manage their residential investment property (“Program”).  The success of the Program relies on users to use the Program correctly.  The successful management of residential property using the Program relies on the completion of various tasks in sequential stages in an appropriate order (“Stage”).  PLAB makes no representation or warranty that each Stage of the Program is accurate or complete.  Users must not move to the next Stage until all the tasks associated with the current Stage are completed.  You agree that you will complete all tasks associated with a Stage before moving to the next Stage.  You agree that at the completion of each Stage, you will check that you have completed all tasks associated with the Stage before moving to the next Stage.  To the extent that you have not completed all tasks associated with a Stage, you acknowledge that, to the extent that it is lawful to do so, you will suffer harm and that you assume all risk and liability associated with moving from the incomplete Stage to the next Stage.  In the alternative, to the extent that PLAB is found to be liable, you agree that PLAB’s liability will be reduced to the extend that you may have contributed to any loss or damage caused.

You agree that you will comply with all applicable PLAB guidelines and procedures, including, but not limited to the guidelines for using the Program and the Tenancy Agreement Renewal/Rent Review Procedure located at [insert hyperlink].

Your Obligations to Tenants

You agree that you are responsible for and have obligations to any and all tenants of your residential investment property.  PLAB expressly disclaims all responsibility for, and liability in respect of your tenants.
You agree that you will comply with all applicable laws, regulations, and codes which may be relevant to your project, your tenant and in relation to this agreement, including, but not limited to, the Residential Tenancies Act applicable to your property.  
You agree that all information you make available in relation to your residential investment property will at all times be up to date and accurate, appropriate to your property and not misleading or deceptive in any way.

Intellectual property and restrictions on use of Content on the Website
All information, text, material, graphics, software and advertisements on the Website ('Content') are Copyright ©2011 Private Landlords Advisory Bureau Pty Ltd, its suppliers and/or licensors unless expressly indicated otherwise on the Website. The Content is protected by Australian and international copyright and trademark laws. Content on the Website is published in real-time, and you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the Website or expressly authorised in writing by PLAB. Strictly on the condition that you keep all Content intact and in the same form as presented on the Website (including without limitation all copyright, trademark and other proprietary notices and all advertisements), you may use an industry-standard Web browser, download and view the Content for your personal use. You must not use the Website in any manner or for any purpose which is unlawful or in any manner which violates any right of PLAB or which is prohibited by the Terms of Use.

User licence to PLAB

By placing any information or other material on the Website (including posting messages, uploading files, inputting data or engaging in any other form of communication), you grant to PLAB a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the information or material:

1. use, copy, sublicense, redistribute, adapt, transmit, publish and/or broadcast, publicly perform or display, and
2. sublicense to any third parties the unrestricted right to exercise any of the foregoing rights granted.
The foregoing grant includes the right to exploit all proprietary rights in any such information or other material including but not limited to rights under copyright, trademark, service mark or patent laws under any jurisdiction worldwide. You expressly waive in favour of PLAB and any other party authorised by PLAB all moral rights and any similar rights in any jurisdiction which you may have or hereafter acquire in respect of any relevant communication or other material. At the request and expense of PLAB, you will execute and deliver to PLAB such instruments and take such other actions as may be required to carry out this grant of licence and waiver.

Links to third party websites

The Website contains hyperlinks and other pointers to Internet websites operated by third parties. These linked websites are not under the control of PLAB, and PLAB is not responsible for the contents of any linked web or any hyperlink contained in a linked website. PLAB provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by PLAB. You link to any such website entirely at your own risk.

Disclaimer and limitation of liability

The Trade Practices Act and similar State and Territory Legislation in Australia may confer rights and remedies on you in relation to the provision by PLAB of goods or services on the Website which cannot be excluded, restricted or modified ('Non-excludable Rights'). PLAB does not exclude any Non-excludable Rights but does exclude all other conditions and warranties implied by custom, law or statute.
Except as provided for by the Non-excludable Rights: a) all Content is provided 'as is' and without warranties of any kind, either express or implied, b) PLAB and its suppliers expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose, c) PLAB  does not warrant that the functions contained in any Content or your access to the Website will be uninterrupted or error-free, that any defects will be corrected or that the Website or the server which stores and transmits Content to you are free of viruses or any other harmful components, d) PLAB does not warrant or make any representation regarding your access to, or the results of your access to, the Website (including any related or linked websites) or any Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise, and e) you (and not PLAB ) assume the entire cost of any necessary verification, maintenance, repair and/or correction of any relevant Content.

Under no circumstances (including but not limited to any act or omission on the part of PLAB ) will PLAB be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Website or any Content.

To the fullest extent permitted by law, PLAB 's liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of PLAB to, in the case of services supplied or offered by PLAB, (a) the supply of the services again, or (b) the payment of the cost of having services supplied again; and in the case of goods supplied or offered by PLAB , (c) the replacement of the goods or the supply of equivalent goods, (d) the repair of such goods, (e) the payment of the cost of replacing the goods or acquiring equivalent goods, or (f) the payment of the cost of having the goods repaired.

Termination

The Terms of Use are effective until terminated by PLAB, and PLAB may terminate this agreement and your access to the Website at any time without notice. In the event of termination, you are no longer authorised to access the Website, but all restrictions imposed on you, licenses granted by you and all PLAB disclaimers and limitations of liability set out in the Terms of Use will survive.

Miscellaneous

PLAB relies on your continued observance of these Terms of Use. If PLAB suffers any loss or damage or incurs any costs in connection with any breach of these Terms of Use or any other legal obligation then you agree to indemnify PLAB for those losses, damages and costs.
You must notify any changes in your business name, bank account, ABN, GST registration status, email address, contact person or office address in writing promptly and within 5 business days of the change.
PLAB reserves the right to change the Website, products or services (including format, design, scope, etc) at any time.  PLAB will use its reasonable endeavours to give you advance notice of any material changes that it makes to its Website, products or services.
PLAB reserves the right (but has no obligation) to review, modify, reformat, reject or remove (or direct you to modify or remove) any material that you make available or attempt to make available via the Website that, in our opinion, breaches this agreement, has the potential to harm, endanger or violate the rights of any person or may otherwise be damaging to PLAB’s reputation.

This agreement will be governed by and construed in accordance with the laws of Western Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Western Australia. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.
All rights not expressly granted herein are reserved.

Payment Refund and Online Subscription Delivery

Private Landlords Advisory Bureau Pty Ltd - online subscriber services offered through the web site www.privatelandlords.com.au -
Delivery Policy

Private Landlords Advisory Bureau Pty Ltd ("PLAB") operates the website www.privatelandlords.com.au ("Website"). The service is provided online and is accessible by paying subscribers using their personal username and password to login to the subscriber section on PLAB's website. Subscribers may from time to time be sent email updates and reminders of information that can be found via the website subscription service. 
The information published on the Website subscription service can be downloaded by the subscriber and can be printed for personal use only.

Fees

Please note that prior to entering into this agreement, you have a right to negotiate its terms.  This is an agreement which sets out how you will pay for the online services we provide as a paying subscriber.

You must pay PLAB our subscription fees and set-up fees when you subscribe to PLAB's online property management systems, procedures and management software or as otherwise set out in writing by PLAB.  Once you have paid your subscription fees, you will have access to the suite of property management systems, procedures and software available on the Website.  You acknowledge and agree that subscription fees and set-up fees paid to PLAB are non-refundable and non-transferable.  If a subscription fee is paid to PLAB for a period and you choose to terminate your subscription part way through that period, you will not be eligible for a refund for the remainder of the period.  Your subscription and other fees we charge will be reviewed periodically (usually annually).  If you do not accept the reviewed fees, you must terminate this agreement.

Online Payment Security

Subscribers to PLAB's online services must make online subscription payments using credit card.  You are charged annually for your subscription to PLAB's Website for one calendar year.

Subscribers to PLAB's subscriber services offered through the Website will make annual payments via their preferred credit card. Subscriptions will be renewed automatically unless agreed otherwise. Credit card details or bank account details of all subscribers are retained by Commonwealth Bank of Australia ("CBA") which is the payment gateway used by PLAB to process payments. Renewal payments are triggered by PLAB and actioned by CBA using these details. PLAB does not have access to these banking details at any time. Subscribers can enter changed credit card details at any time. Subscribers will be personally responsible for the security of their personal username and password, which gives access to personal details other than banking details, e.g. name, address, telephone number, etc. 
Subscription fees to PLAB's subscriber services offered through the Website are in Australian Dollars (AUD) only.

Your rights:

You may terminate your association with us by giving notice to us in writing. Notice given to us should be received by us at least 5 business days prior to the due date of the next drawing.

Refund & Subscription Suspension Policy

You acknowledge that PLAB has a "no refund" policy with respect to all PLAB's subscriber services offered through the Website. 
You further agree and acknowledge that once an annual subscription period commences, your membership cannot be suspended. Your subscription will be cancelled if you fail to pay your subscription fee. To re-activate a cancelled subscription, a new annual subscription must be started either within the same account or by starting a completely new account.

I have read and agree with the three policies outlined above.

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